Troubleshooting: Testing the DigiStep™ Temperature Controller
18 Sep, 2019 | Support
If you think your controller is not functioning, please run through the following steps before starting an RMA.
Check Power
- Check mains socket is active.
- Check fans are active when plugged directly into mains socket.
If fans and mains socket are functioning normally
- Set up controller as per User Instructions.
If there is still no power to controller
- Disconnect from mains and check/replace fuse in mains plug of controller, and if applicable, check/replace external fuse located on the outside of controller.
If there is still no power to controller
- Start RMA.
Check Fan Speed
- Set Minimum Fan Speed to 1 and Maximum Fan Speed to 5.
- Turn Temperature Dial to 10 degrees.
After a short time, fans should start to step up to Maximum Fan Speed.
- Turn Temperature Dial to 45 degrees
After a short time, fans should start to step down to Minimum Fan Speed.
If this does not happen
- Start RMA
Check Night-Pulse™
- Check feature is activated as per User Instructions.
Every hour or so throughout the dark cycle you should hear fans increase in speed for a short time, then the speed should decrease back to Minimum Fan Speed.
- Check feature is deactivated as per User Instructions.
Fans should remain at Minimum Fan Speed during dark cycle.
If this does not happen
- Start RMA